Terms of Use
Welcome to the our website.
Xcel Coating LLC, including its DBAs OC Custom Coating and MAD Custom Coating.
Effective Date: May 4, 2026
1. Agreement to Terms
By accessing or using the Xcel Coating LLC website or services (“Services”), you agree to be bound by these Terms of Use. If you do not agree, you may not access or use the Services.
2. Services
Xcel Coating LLC provides industrial coating, finishing, and related fabrication services. All information on this website is provided for general informational purposes and may be modified without notice.
3. Quotes and Commercial Terms
All quotes, pricing, lead times, and service descriptions are non-binding until confirmed in writing by Xcel Coating LLC. Final terms are governed by executed agreements, invoices, or written confirmations.
4. Acceptable Use
You agree not to:
Use the Services for unlawful purposes
Submit false, misleading, or unauthorized information
Interfere with system integrity or security
Attempt unauthorized access to systems or data
5. Customer Submissions
You represent that any information, files, drawings, or materials submitted to Xcel Coating LLC are owned or lawfully provided by you.
You grant Xcel Coating LLC a limited, non-exclusive license to use such materials solely for the purpose of providing quotes, performing services, and communicating with you.
6. SMS/ MMS / A2P TEXT MESSAGE COMMUNICATIONS
By providing your mobile number and opting in, you expressly consent to receive SMS messages from Xcel Coating LLC.
Message Types:
Quotes and estimates
Order and job status updates
Scheduling and coordination
Customer support communications
SMS / MMS Terms:
Message frequency varies
Message and data rates may apply
Reply STOP to opt out at any time
Reply HELP for assistance
Consent is not a condition of purchase
Opt-In Methods:
Web forms (unchecked consent checkbox)
Verbal consent
Inbound SMS initiation
7. Electronic Communications & Signatures
You consent to receive communications electronically, including SMS, email, invoices, and digital documents.
You agree that electronic agreements, approvals, and signatures are legally binding and enforceable as written instruments.
8. Intellectual Property
All content, branding, logos, and materials are owned by Xcel Coating LLC or its licensors and are protected under applicable intellectual property laws.
9. Trademarks and Logos
All trademarks, service marks, and logos are proprietary to Xcel Coating LLC or their respective owners. No rights or licenses are granted without prior written consent.
10. Third-Party Services
The Services may contain links to third-party websites. We are not responsible for third-party content, policies, or practices.
11. Disclaimer
The Services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.
12. Limitation of Liability
To the maximum extent permitted by law, Xcel Coating LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services.
13. Indemnification
You agree to indemnify, defend, and hold harmless Xcel Coating LLC and its affiliates, officers, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
Your use of the Services
Your violation of these Terms
Your violation of applicable law
Content or materials you submit
Any negligent or wrongful conduct by you
We reserve the right to assume exclusive defense and control of any matter subject to indemnification.
14. Dispute Resolution
Any dispute shall first be resolved through informal good-faith negotiations.
If unresolved, the parties agree to attempt mediation. If mediation fails, disputes shall be resolved by binding arbitration administered by the American Arbitration Association (AAA). Judgment on the award may be entered in any court of competent jurisdiction.
Either party may bring individual claims in small claims court if eligible.
Each party bears its own legal fees unless otherwise required by law.
15. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
16. Changes to Terms
We may update these Terms at any time. Continued use of the Services constitutes acceptance of the revised Terms.
17. Contact Information
Xcel Coating LLC
3164 E La Palma Ave L, Anaheim, CA 92806
714-973-1436
mgmt@occustomcoating.com